Current status of the Ning Platform is always available on the Ning Status Blog.

We've tried to contact support regarding this and all they've done is copy and paste the CSS tutorial for beginners.

Our 'Side Image' keeps getting squashed and oriented to the left side even though the image is the proper size to fit the whole screen.

Our animated top bar and header have stopped working even though I've made no changes to the code in over a year.

In fact, the only animated gif that's still working is this one:No joke!  HELP US RESTORE OUR ABILITY TO UPLOAD ANIMATED GIFS and our side image upload.

Is anyone else experiencing these issues?   And if so, do you have any fix-it tips?   Thank You kindly,

Comedy Whirled.

http://comedywhirled.com

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Votes: 0
Email me when people reply –

Replies

  • In fact, we can't upload any new animated gifs apparently.

  • Gifs have apparently been deactivated across the board, except for a couple.  Strange.  Help.

  • "STRANGE FACT: SINCE WE PUT THE 'CHUCK BERRY' ANIMATED GIF ON THE HOME PAGE ALL OTHER ANIMATED GIFS HAVE STOPPED WORKING ON THE SITE."

  • NC for Hire

    I just spent the past hour helping Ian troubleshoot this issue. The Ning platform is definitely breaking gif images, when uploaded via Ning. This is true on Ning 2.0 and Ning 3.0.

  • Don't let our temporary fix fool you regarding the background (side) image.  NING is still not properly uploading full size pictures.

    • Hi there,

      Sorry for the inconveniences. As I see the issue with the gif animated pictures has been already reported, and passed to the tech team after the verification from QA. Also, your network has been included in the report already.

      About the background image, as we can see you have uploaded it to the border, the size of your image is 1280*2048, the Side Image is always oriented to the left side of the screen as it's the side of the screen. We have made several corrections in your CSS code please check whether you wish to see something like this.

      Looking forward to hearing from you.

      Best regards,

      Ning Team.

      • The image we've had in the 'side image' has been working fine, filling up the whole screen for years up until last week.  The image is here:3239519?profile=RESIZE_1024x10241944 × 3240 pixels  Every time we try to upload it it reverts back to 1400 x 1200 now. 

        • Hi Ian,

          In that case please sent the image to our email address support@ning.com so we could try to upload it from our side and see what's wrong.

          Also, I wouldn't recommend uploading the background image into the "side image" as if will look like it should only for the people with the width of screen 1944px, smaller or bigger resolution will make it look strange as the centre of the screen will be not in the centre of the image.

          Also please don't forget to mentione my name in the email with the file that you would send, so the email would be passed to me.

          Regards,

          Ning Team.

          • Thanks for working on this.  Whatever you guys did to fix the Gifs today, I hope it stays like this!  They now animate regardless of their size, location or thumbnail, and it's a nice upgrade.

          • For some reason, our 'Wolf Blitzer' gif hasn't re-animated yet. Here's the page where it exists: http://comedywhirled.com/forum/topics/celebricons?id=6292336%3ATopi...

            And here's the original working gif file:

            3239478?profile=originalArmed with this info you should be able to further target the bug!

            Celebricons
            Jim Carrey Minnie Driver
This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Steve C and Vander NG are now friends
6 hours ago
AnGella replied to AnGella's discussion
Slow and Painful 2.0 Death
"When did that happen?"
Monday
Kathleen (SunKat) updated their profile
Monday
Rosas † Negras replied to AnGella's discussion
Slow and Painful 2.0 Death
"with error 500 everything was destroyed, the forms disappeared even in the member page, I laugh,…"
Saturday
Rosas † Negras replied to AnGella's discussion
Slow and Painful 2.0 Death
"AnGella 
can you pass me email and password in my page in private please don't remember the…"
Friday
TJ @ jQueryHelp liked ⚡JFarrow⌁'s discussion Show Us your Ning Landing Pages
Feb 18
AnGella replied to AnGella's discussion
Slow and Painful 2.0 Death
"Check out Barbara's profile on my Wordpress Site.
She used full CSS to design it.…"
Feb 18
AnGella replied to AnGella's discussion
Slow and Painful 2.0 Death
"That was the first thing I did and even on there it was gone."
Feb 18
⚡JFarrow⌁ replied to AnGella's discussion
Slow and Painful 2.0 Death
"Have you tried to go back in the Wayback Machine and strip out the old CSS and replace it with the…"
Feb 18
AnGella replied to AnGella's discussion
Slow and Painful 2.0 Death
"I am not sure that Ning is a very stable platform at all.  My wordpress site has never deleted any…"
Feb 18
Rosas † Negras replied to AnGella's discussion
Slow and Painful 2.0 Death
"with 3.0 all our passions end for us who have been working on css for years, the only consolation…"
Feb 18
AnGella replied to AnGella's discussion
Slow and Painful 2.0 Death
"Looks like Ning will not resolve this and has told me the problem is on my end.  Knowing that I…"
Feb 18
More…

Meanwhile, you can check our social media channels