Current status of the Ning Platform is always available on the Ning Status Blog.

Replies

  • Hi there,

    I did, and I received my secret gift and I am very happy that Ning took this step. It has helped me make the decision to migrate to a 3.0

    I have not wanted to migrate for several reasons... I would contact Ning via your support tickets to "claim" your Secret gift!

    Thanks, Suzie

    • Thank you for letting me know Suzie.  I will put in a trouble ticket for I still have not heard from them.

  • I put in a trouble ticket, and I got an auto message it was forwared.  Never got an answer.   I sent an email to support@ning.com and never got a responce.  Is there another way to contact Ning?

  • I sent another email to support and finnaly got a responce.  I am very intrested in the reward.

    •  Did you fil out the questionnaire? I am disappointed with communication on NIngs part- after all they sent the offer to you! geeze... Well I can tell you I am in the process of the merge-nothing good to say-- yet!LOL! I am hopeful!!

      • I sent another email to tech support and finnally got a reply from Alex. I do not think he is tech support.  Possibly sales, or maybe the one that addresses all ning 2 to ning 3 migrations.   Alex, and I have been coresponding back and forth about migrating to Ning 3.  There are a few concerns, but hopefully we can iron them out before the big move.  I am hoping after the move that tech support will get better.  I feel being on Ning 2 we are just step children.

         

        • Hello Cindy!

          You are right, Alex is a past support representative, and now he is in charge of the migrations. Please accept our apologies for the delays in communication, he is the only one replying, so in the moments of high demand, his answers may not be as quick as we would want. 

          We have already relieved him from some of the other tasks so that he can dedicate more time to migrations. I hope you will notice the improvements once he is back from his vacation on August 3rd, and meanwhile, Vlad will substitute him and take care of ongoing migrations. 

          Best regards,

          The NING Team

          • Oh Alex has been perfect!  I usually hear back from him with 24 hours.  It is techsupport that is lacking.  Most times my ticket just sit there and never get addressed.  I think it is becuase I am on Ning 2.  I have my fingers crossed this will change when I get to Ning 3.

            Oh no!  Alex went on vacation.  Thank you for letting me know.  I will postpone my migration till he gets back.  He is going to address some migration issues on my Ning 2 platform.

             

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Garfield Archivist replied to ⚡JFarrow⌁'s discussion
Silly Simple Solutions #5: Inject Youtube Subscribe Button under Videos in Ning
"JFarrow, you're the best. Here is a pic to honor your generosity. I simply used div.left-panel on…"
6 hours ago
Ana Massien updated their profile photo
23 hours ago
Bizz replied to Bizz's discussion
Tip: Change + Custom Achievement Badges: UPDATED 15-06-20 WITH CODE + CUSTOM IMAGES
"Could you share the code you added so I can take a look, ive sent a friend request in case you…"
yesterday
Antonio Tarricone replied to Bizz's discussion
Tip: Change + Custom Achievement Badges: UPDATED 15-06-20 WITH CODE + CUSTOM IMAGES
"yep, tried as per your tip and also double checked that the image was available at the link…"
Friday
Cindy Dean Mccoy replied to Anastasia_Ning_Support's discussion
Members online feature
"Well poo!  Sometimes it does not work.  I get "There are currently no logged-in members." and I…"
Friday
Cindy Dean Mccoy replied to Anastasia_Ning_Support's discussion
Members online feature
"Thank you! Thank you! Thank you!  We really need this feature."
Friday
J.Ayvar posted a discussion
 Some time ago Mr. John Bizley   kindly shared some amazing tips and every time I start a new…
Thursday
Bizz replied to Bizz's discussion
Tip: Change + Custom Achievement Badges: UPDATED 15-06-20 WITH CODE + CUSTOM IMAGES
"Did you copy the image into your file manager and then copy the link from the file manager for the…"
Thursday
Diane Chojnowski commented on Karen Hardy's blog post Terrified about 3.0 upgrade
"I should add that we love the ability to add additiona forums to support conferences."
Thursday
Diane Chojnowski commented on Karen Hardy's blog post Terrified about 3.0 upgrade
"We had no problem migrating to Ning 3.0 and are happy about enhanceed features. We had total…"
Thursday
Antonio Tarricone replied to Bizz's discussion
Tip: Change + Custom Achievement Badges: UPDATED 15-06-20 WITH CODE + CUSTOM IMAGES
"hey Bizz, i tested the part 2 of your tip.. the image will not load. if i copy the image url and…"
Thursday
Rosas † Negras replied to Anastasia_Ning_Support's discussion
Members online feature
"hi Anastasia ! this was not what we expected ... it would be perfect to see the online members left…"
Wednesday
More…

Meanwhile, you can check our social media channels