Current status of the Ning Platform is always available on the Ning Status Blog.

FORUM

Replies

  • I've had exactly the same problem since Sunday. I've looked at several sites on Ning I know, and it's the same thing.

    I will post a complaint to customer service.

  • Customer support response : "This is the result of the latest youtube updates. We are working on this at the moment"

  • Hello!

    Yes, unfortunately, such problem does exist at the moment, we are already working on the solution. 

    Apologies for the inconveniences.

    Best regards,

    The NING Team

  • I received this message from customer service "We are glad to inform that the issue with the photo uploading has been fixed"
    The issue is effectively fixed (even if the message was not clear)

    • Hello!

      Yes, the issue with missing preview picture was fixed. However, if you embedded any videos from youtube when the bug existed - unfortunately it would be necessary to embed them again because thumbnail won't be able to update automatically. 

      Thank you for your patience and understanding! 

      Best regards,

      The NING Team

      • Big thanks! Work'n fine now. 

This reply was deleted.

Featured Discussions

Announcements

 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Anna_Ning_Support replied to Sheshdhar Tiwari's discussion
Birthday greetings
"Hello,
We do not have such inbuilt option on the platform at the moment.
But it may be customized f…"
11 minutes ago
naijafeginizzymusicworld liked naijafeginizzymusicworld's profile
7 hours ago
naijafeginizzymusicworld updated their profile
7 hours ago
naijafeginizzymusicworld updated their profile photo
8 hours ago
dummyacct913, Nalan Ozcan, Mohamed Daka and 6 more joined Ning Creators Social Network
8 hours ago
Sheshdhar Tiwari posted a discussion
At the sign up we collect date of birth of users. Is it possible to send automated birthday greetin…
yesterday
Derek Jackson, Beatriz Eyeres, Elsa Dominguez and 21 more joined Ning Creators Social Network
yesterday
Anna_Ning_Support replied to Rich Page's discussion
Help migrating a custom ning 2.0 to 3.0
"Hello,
We offer the migration procedure on our platforms. It can be done by our Technical Team.
Ple…"
yesterday
Anna_Ning_Support replied to Annabel Gregory's discussion
Another issue with SSL certificate renewal - please, please sort it!
"Hello,
We do apologize for the delay. The SSL certificates from Let's Encrypt are automatically ren…"
yesterday
Captain Major RockettBobebuzz updated their profile photo
Monday
Annabel Gregory replied to Annabel Gregory's discussion
Another issue with SSL certificate renewal - please, please sort it!
"Correction - Ning didn't reply for 2 days."
Sunday
More…

Meanwhile, you can check our social media channels