Current status of the Ning Platform is always available on the Ning Status Blog.

Weird Chat Issue

So a member and I were talking in chat on my site today. And one of the things that happened was, I randomly got disconnected from the chat. We both did. I used a test account to see if the issue would resolve itself and lowe and behold, it didn't.

My test account receives all messages in chat. My main account says message not sent, even though it was sent. the main account cannot receive new messages in chat as they appear, the page has to be always refreshed. I tried signing in and out again, even disabling chat and clearing the conversation, but guess what. If you leave the main chat, you are locked out permanently so I can't try that.

also I'm noticing that random fluctuations of the site pages layout keeps happening as well.

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Votes: 0
Email me when people reply –

Replies

  • Hi there!

    I apologize for the delayed reply.

    Such issues with chat may be related to the rollback problem we have experienced at the beginning of the week. Our tech team has already delivered the hotfix, so, could you please specify whether the chat is already working properly. If not, I would ask for your permission to send a couple of text messages in chat in order to check it. 

    Regarding the chat main room - if you accidentally left you can ask one of the members to add you back (or just use your test account for that). 

    Looking forward to your reply!

    Best regards,

    The NING Team

  • It's actually fixed now. Thank you!

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Chris Egg updated their profile
Wednesday
Eva liked Ning Support's discussion New feature added into Group Permissions
Tuesday
Arissa Seah updated their profile
Sunday
APOSTLE TEYSHANA WILEY liked Ning Support's discussion New feature added into Group Permissions
Jul 25
Lady updated their profile photo
Jul 23
bryant tutas posted a discussion
Cant figure out how to add playlists. All my loaded songs are in the same list and I don't see an …
Jul 22
Angie Breidenbach updated their profile
Jul 21
Ning Support posted a discussion
 
We’ve expanded Group Admin capabilities with a new permission: Delete Comments
Where to find it…
Jul 20
kostasgr liked Alex - Rosas † Negras's discussion I managed to add group video calling, if anyone is interested I will post the codes
Jul 8
Steve C replied to ⚡JFarrow⌁'s discussion
What is going on with Ning? What Do We have to Look Forward To?
"Ning is based in California but operations are in Kyiv, Ukraine. Due to the war, operations may…"
Jul 6
Alex - Rosas † Negras replied to Alex - Rosas † Negras's discussion
I managed to add group video calling, if anyone is interested I will post the codes
"⚡JFarrow⌁  
I'm working on the stories and I don't have time to work on the video call you just…"
Jun 28
Alex - Rosas † Negras replied to Alex - Rosas † Negras's discussion
I managed to add group video calling, if anyone is interested I will post the codes
"if you want I'll give you the codes privately and we'll see if the two of us can make it perfect"
Jun 27
More…

Meanwhile, you can check our social media channels