Current status of the Ning Platform is always available on the Ning Status Blog.

I'm having lots of problems with my community - members can download all files but many of them don't put a designation (.pdf / .docx / .mp4 etc ..)  Sure, you can download and then go into your directory and add it but most users aren't that tech saavy and just think things aren't working.

Any other community having this problem?  

I do hope NING escalates this. I have paying customers and under a lot of heat - and nothing I can do with my own developers. Shyte. 

David 

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Email me when people reply –

Replies

  • WithOUT a designation ... 

  • NC for Hire

    this tip may help..

    search through my discussions.. your answer is inside one of my old tips

  • Jim - can't access any of your old discussions.  Ning has cleaned up the archive here and most discussions no longer available. 

    Can you be more specific?  I really don't see how this problem can be fixed other than on the Ning server side?

  • Hello,

    We do apologize for keeping you waiting.

    The issue is reported to the Technical Team and we added the screencasts you sent us to the report.

    You will be informed of all the updates from the technical team via the email.

    Best regards,

    The Ning Team 

    • I am getting many angry emails from paid members.  Please escalate this - it has been a week and a half since I reported this. It can't be a complex problem. 

      • Hello,

        We do understand your frustration and already marked the issue as the urgent one.

        We will try to fix this as soon as possible.

        Best regards,

        The Ning Team

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Natalia Kravetz replied to Brandyn Shepherd's discussion
NING - Mobile App!
"This is definitely the most important feature that i'm waiting for. Having an app in their mobile i…"
58 minutes ago
Anastasia_Ning_Support replied to Unpwn Producer's discussion
I need to secure my site
"Hello!
I`ve got a reply from our admins, seems like it is not possible to install a certificate yet…"
4 hours ago
Mariaconcetta left a comment on Creatori NING Italiani
"Ciao qualcuno disposto ad aiutarmi sono appena entrata in ning"
4 hours ago
Mariaconcetta is now a member of Ning Creators Social Network
5 hours ago
Steve C replied to ⚡JFarrow⌁'s discussion
Ning3: How to Create a Combined Feed of All Forums Inside Groups
"Well, I appreciate it! I'm in the process of migrating to Ning 3 and I'm putting together the site…"
yesterday
Ceddy J liked ⚡JFarrow⌁'s discussion Simple Tip: How to Add a Responsive Hero Header to a Page in Ning
Saturday
Badan Barman posted a discussion
Respected forum members,I am looking for a modified Version of a Code to Display Advertisement at t…
Saturday
Tim replied to Anastasia_Ning_Support's discussion
What’s New on NING: Recap of the Latest Updates
"Perfect, works now, thank you!"
Friday
Unpwn Producer replied to Unpwn Producer's discussion
I need to secure my site
"Thank you!! I've been really busy and haven't had time to mess with things I'm not familiar with, h…"
Friday
Anastasia_Ning_Support replied to ⚡JFarrow⌁'s discussion
Question about "What's New With Ning" Module
"Hello Justin!
I have asked around, and if I understood your question correctly, you will not really…"
Friday
Anastasia_Ning_Support replied to Anastasia_Ning_Support's discussion
What’s New on NING: Recap of the Latest Updates
"Hello again!
We have refreshed a few things on our end and now the search results should display al…"
Friday
Anastasia_Ning_Support liked ⚡JFarrow⌁'s discussion New App for Getting Help with Your Ning Community
Friday
More…

Meanwhile, you can check our social media channels