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Slow and Painful 2.0 Death

Hello Creators community!  I know it has been some time since I have been active here, I don't know where things are at with anyone else's Ning 2.0 sites but mine has been stripped since Dec. 1, 2020 and support has been dragging me along saying that they are working on it but nothing is changing and I am getting no updates as to why my Site design was removed.  Last night I got an email saying they were going to close my ticket and mark it as resolved when my site is still naked.  I want to know how on earth an important file like CSS just gets dumped.  It should look like the image below.  Click the link to see what it has looked like for the past two months.  If anyone can tell me any info that would be great.

 

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http://skemanon.com/

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