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  • Kyryl_Ning_Support March 2, 2018 at 12:24am

    Hi there!

    If you have faced any issues with the SSL certificate, please go to the domain mapping section, switch off the SSL for 10-20 seconds, and then switch it back, it should pass less then 24 hours for the certificate to be issued automatically. If it does not happen please contact us back once again.

    Best wishes,

    Ning Team. 

  • Philip Voice March 2, 2018 at 1:15am

    I've downloaded our certificate and I'm trying to upload to my network but not getting any joy.

    Can you confirm the server type please Kryrl.

    • Kyryl_Ning_Support > Philip Voice March 2, 2018 at 4:41am

      Hi Philip,

      If you have purchased it from GoDaddy as your custom domain, you can choose other it would work, I have tested it on another network.

      Best regards,

      Ning Team.

  • This Is bully March 2, 2018 at 11:30am

    I’ve you have your chat enabled you may have issues. Disabled the chat and it works fine that’s if you have the chat enabled lol

    • Kyryl_Ning_Support > This Is bully March 5, 2018 at 1:57am

      Hi there!

      I have just run a test, and yep, unfortunately, some avatars in chat are getting loaded over HTTP. I do apologize for this inconvenience, the issue has been reported to the tech team for the further fix, as I have added your network to teh report we will notify you when everything is fixed.

      Bets regards,

      Ning Team.

      • This Is bully > Kyryl_Ning_Support April 13, 2018 at 3:36pm

        My ssl ain't working all day and I have a competition going on with $1000 on the line and my members can't access my site and no one seems to understand english at Ning lol

        • Kyryl_Ning_Support > This Is bully April 16, 2018 at 2:16am

          Hi there!

          You can find the reply here.

          Best wishes,

          Ning Team.

           

          Come on not again Ning
          This is popping up again my site isn't working on mobile more desktop..
  • Sam July 25, 2018 at 2:18am

    Hello Kyryl,

    I am facing the same problem past week, and this is annoying, could you please extend assistance to resolve it...

    Thanks.

    • Anastasia_Ning_Support > Sam July 26, 2018 at 3:59am

      Hi there!

      I just checked your site and your SSL certificate seems to be valid, here are the screenshots: 

      http://take.ms/eX6Sq

      http://take.ms/eGZiF

      Could you please specify whether you are still facing these issues.

      Looking forward to your reply!

      Best regards,

      The NING Team

      Screenshot "Docji - Google Chrome.png"
  • Ade March 23, 2019 at 1:52am

    hello, i am having the same SSL issue on sikcell.com where browsers say its not secure and the connection is not private on chrome. please help!

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