Current status of the Ning Platform is always available on the Ning Status Blog.

About

Birthday:

March 18


What's your role? Network Creator (NC) or Admin?

Admin


Kyryl_Ning_Support replied to Marcelo Rodrigues's discussion VBS:Malware-gen in my Ning Network
"Hi there,
Thanks fro contacting us.
We do apologise for the inconveniences.
It seems to be a part of our system, however, for some reason, it has been detected as the thread by Avast.
The tech team has been notified about this and they will check wh…"
20 hours ago
Kyryl_Ning_Support replied to Lisa's discussion WHOLE SITE COMPLETELY VANISHED PLEASE HELP - URGENT RESPONSE NEEDED
"Hi there,
We have contacted you here in private messages, and also we have sent the email to the provided email address.
Also, the emails have been erased from your post due to the security reasons.
Best regards,
Ning Team."
21 hours ago
Kyryl_Ning_Support replied to Yana Ning Support's discussion CAPTCHA - NO BOTS AND SPAMMY CONTENT
"Hi there,
It looks like the limitation of @yopmail.com has been set after those people have signed up on your network.
I have just tried to sing up by using the email from @yopmail.com and the and received the message that the email is invalid and I…"
yesterday
Kyryl_Ning_Support replied to Yana Ning Support's discussion CAPTCHA - NO BOTS AND SPAMMY CONTENT
"Hi Kevin,
It seems that you are the administrator of the network. However, only network creator has the ability to submit changes on Network details page.
Best regards,
Ning Team."
yesterday
Kyryl_Ning_Support replied to Yana Ning Support's discussion CAPTCHA - NO BOTS AND SPAMMY CONTENT
"Hi Philip,
We have replied to you in private message, as the reply contain some personal information.
Regards,
Ning Team."
Tuesday
Kyryl_Ning_Support replied to Hugh's discussion Support Tickets Closed Even if Error not Fixed
"Hi Hugh,
We do apologise for the inconveniences, the system could close your ticket automatically.
But don't worry we are using another bug tracking system where your complaint hasn't been closed, once it will be resolved we will reopen the ticket a…"
Tuesday
Kyryl_Ning_Support replied to Maureen Jansen's discussion Message group members
"Hi there,
To send the message to all members of the group please go to the Group and Press the Button Options. Please choose Manage members from the drop down menu. There just under the Button Options, you will see Message all Members button.
Best r…"
Tuesday
Kyryl_Ning_Support replied to Yana Ning Support's discussion CAPTCHA - NO BOTS AND SPAMMY CONTENT
"Hi there,
Unfortunately, the CAPTCHA could prevent sign ups from bots only, that is making the life spammer more difficult but anyway manually they will be able to pass through it.
Meanwhile, we have checked the list of banned members on your networ…"
Monday
Kyryl_Ning_Support replied to Saurabh's discussion Home page showing error
"Hi there,
We do apologise for the inconveniences.
As we can see we have received the ticket from you and your network has been already added to the report.
Best regards,
Ning Team."
Feb 17
Kyryl_Ning_Support replied to Bizz ( John )'s discussion Why Are The Events Not Listing The Same Way As UpComing In My Events Or Categories ?
"Hi John,
The tech guys have reviewed the code and according to the logic, it's working properly.
However, as you haven't found it convenient the logic would be changed and the necessary task has been already added to our plans.
Sorry for any issues…"
Feb 16
Kyryl_Ning_Support replied to Dr. Krishna Kumari Challa's discussion I cannot access anything on my network!
"Hi there,
Thanks for providing us with the time when this have happened.
It seems to be an issue with the performance of the server, we have passed all information that you have provided to the tech team to check what was the reason that has provoke…"
Feb 15
Kyryl_Ning_Support replied to Bizz ( John )'s discussion Why Are The Events Not Listing The Same Way As UpComing In My Events Or Categories ?
"Hi, John!
It seems that it shouldn't work like that.
We have filed the report to our engineering team for the investigations.
Apologies for the inconveniences.
Best regards,
Ning team."
Feb 13
Kyryl_Ning_Support replied to Bryce Rubio's discussion A Follow-Up Message from our CEO
"Hi there!
Thanks for contacting us.
We do apologise that the search feature hasn't been fixed yet. The management has been informed about the importance of fixing of this feature in the short terms and the highest priority has been given to this iss…"
Feb 13
Kyryl_Ning_Support replied to Bryce Rubio's discussion A Follow-Up Message from our CEO
"Hi there,
We are really sorry that this has affected your network as well. We have added the name of your network and the email of the network creator to the filed report, so once it will be fixed the network creator will be informed about it.
Best…"
Feb 10
Kyryl_Ning_Support replied to Thisisbully's discussion I'm losing members because of 1 silly feature
"Hi there,
Thanks for letting us know that the way of uploading of the photos to the network isn't convenient to your members. We have informed the management about this.
Best regards,
Ning team."
Feb 9
Kyryl_Ning_Support replied to Anna Ning Support's discussion Announcing Events for Ning 3.0
"Hi John,
Thanks for your feedback.
That seems to be a nice idea to make the events module working the way you have described it, and we have already passed this feedback to the management.
Thanks,
Ning Team."
Feb 8
More…