It's been several days now and my v2.0 network (nwprr.net) is still broken, or rendering so poorly as to appear broken to users. There have been various related posts in this forum over the past few days and the Ning staff appears to be addressing them on a case-by-case basis, with no word whether there's a larger v2.0 problem which remains unresolved. Can we get a broader update about the issue or, failing that, can someone on the Ning end please "fix" my network, identified above? Thanks, and here's what it currently looks like:
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Hello Mark!
Yes, you are right, the issue may come back, so we, of course, continue to look into the roots of the problem.
But if it happens again on your site (I hope it won't) - you can contact our support team, we are open 24/7. It's support@ning.com, or LiveChat on ning.com site, or you can find a phone number there as well. Our agent will be able to apply the hotfix right away again, so you don't have to wait.
Best regards,
The NING Team
The same issue has returned once again to my network (nwprr.net), Anastasia -- can you do whatever is needed on your end to fix this? Thanks,
Mark Drury
Our site is suffering from the same problem (https://rvahnavy.ning.com/)
Hi!
Please check my reply here.
Best regards,
The NING Team
I have come back from vacation to find my members are having problems with page loading, and posts disappearing or just one or two words posting? They are discussing it here... THanks in advance if you can fix it!
https://theconstitutionalconservatives.com/forum/topics/my-random-t...
Hello, Suzie!
We do apologize for all the inconveniences you faced with. We already cleared something on our end and kindly ask you to check the site now. Please, inform us if the issue still exists on your side to support@ning.com.
Best regards,
The Ning Team
Hello,
We do apologize for all the inconveniences you faced with. Unfortunately, this is the glitch that can be fixed only if you notify us of this directly. We already cleared something on our side and your site now looks like this https://take.ms/uzpFJ
We kindly ask you to check the site now.
Best regards,
The Ning Team
I'm not sure you looked at the website I was writing about. Please have a look at www.surfer-shot.com ;
If you cleared something, it's not looking clear, the bug is still there.
Btw- How do I notify you guys directly?
Hello,
Unfortunately, the glitch can be fixed only at the moment it is caught. We already provided the fix on your site again and kindly ask you to check it. Also, you can notify us directly to email support@ning.com, via the call or the Live Chat option on the site ning.com
Best regards,
The Ning Team
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